Privacy Policy for Burgess Showjumping

Burgess Showjumping is committed to protecting and respecting your privacy.

This privacy policy explains how we collect, use and protect your personal information when you visit our website, contact us, enquire about our services, or otherwise interact with us.

Who we are

Burgess Showjumping operates from its base at Bedgebury Equestrian Centre in Tunbridge Wells, Kent.

For the purposes of data protection law, the data controller is:

Burgess Showjumping
Address: Bedgebury Equestrian Centre
Bedgebury Road
Goudhurst
TN17 2SJ
Email:Burgessjude@gmail.com
Telephone: +447717452225

The personal information we collect

We may collect and process the following personal information:

  • your name
  • your email address
  • your telephone number
  • your address, if you provide it to us
  • details of your enquiry
  • information you provide when contacting us about livery, horses for sale, ownership opportunities, training or other services
  • website usage information, such as how you use our website

If you contact us through a form on our website, we will collect the information you enter into that form.

How we collect your information

We collect personal information in a number of ways, including when you:

  • fill in a contact form on our website
  • contact us by email, phone or social media
  • enquire about horses for sale, livery or ownership opportunities
  • request information about our services
  • visit our website

How we use your information

We use your information to:

  • respond to your enquiries
  • provide information about our services
  • communicate with you about horses for sale, livery, ownership opportunities or other services you have asked about
  • manage our business and customer relationships
  • improve our website and services
  • keep appropriate business records

We will only use your personal information where we have a lawful basis to do so.

Our lawful bases for processing

Under UK data protection law, we rely on the following lawful bases depending on the circumstances:

  • Legitimate interests – to respond to enquiries, manage our business, and improve our services and website
  • Contract – where processing is necessary to take steps at your request before entering into an agreement with you, or to perform a contract with you
  • Consent – where you have given us permission, for example if you choose to receive marketing communications
  • Legal obligation – where we need to keep certain records or comply with legal requirements

The ICO says privacy information should explain your lawful basis, your purposes for processing, your retention periods, and the rights available to individuals.

Marketing

If we send marketing communications, we will only do so where we are allowed to by law.

You can ask us to stop sending marketing communications at any time by contacting us at [insert email address] or by using any unsubscribe option provided.

Where we rely on your consent, you can withdraw it at any time. The ICO says people should be told about their right to withdraw consent and how to do so.

Sharing your information

We do not sell your personal information.

We may share your information where necessary with trusted third parties who help us run our business or website, such as:

  • website hosting providers
  • email providers
  • website support or maintenance providers
  • analytics providers
  • professional advisers where necessary
  • legal or regulatory authorities where required by law

If we use third-party service providers, we only share the information necessary for them to provide their services.

How long we keep your information

We only keep personal information for as long as necessary for the purposes we collected it for, including to respond to enquiries, provide services, maintain business records and meet legal, accounting or regulatory requirements.

As a general guide:

  • contact form and general enquiry data may be kept for up to [insert period, e.g. 12 months] after your last contact with us
  • customer or client records may be kept for up to [insert period, e.g. 6 years] where needed for legal, tax or accounting purposes
  • marketing records may be kept until you unsubscribe or ask us to stop

If we do not have a fixed retention period, we will decide how long to keep information based on the nature of the enquiry, our relationship with you, and any legal obligations. The ICO says you should tell people either your retention period or the criteria you use to decide it.

Website analytics and cookies

Our website may use cookies or similar technologies to help it function properly, understand how visitors use the site, and improve performance.

Some cookies are strictly necessary for the website to work. Others, such as analytics cookies, are optional and should only be used where appropriate consent has been obtained.

The ICO says website visitors should be told when cookies are used and what they do, and that consent is needed for cookies that are not strictly necessary.

You can manage cookies through your browser settings and, where applicable, through our cookie banner or preferences tool.

If you use a cookie banner, it is often best to have a separate Cookie Policy as well.

Links to other websites

Our website may contain links to other websites, including social media platforms or third-party websites. This privacy policy only applies to our website and our business. If you visit another website, you should read their privacy policy.

Keeping your information secure

We take appropriate steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security.

Your data protection rights

Under UK data protection law, you may have the right to:

  • access the personal information we hold about you
  • ask us to correct inaccurate or incomplete information
  • ask us to erase your information in certain circumstances
  • ask us to restrict how we use your information in certain circumstances
  • object to our processing in certain circumstances
  • ask us to transfer your information to you or another organisation in certain circumstances
  • withdraw consent at any time where we rely on consent

The ICO says privacy notices should explain the rights available to individuals and how they can complain.

To exercise any of these rights, please contact us using the details below.

How to contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact:

Burgess Showjumping
Email: Burgessjude@gmail.com
Telephone: +447717452225
Address: Bedgebury Equestrian Centre
Bedgebury Road
Goudhurst
TN17 2SJ

How to complain

If you are unhappy with how we have handled your personal information, please contact us first and we will do our best to resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by other means.

Last updated: 06/05/2026